Telephone  03 9521 5555
 
Privacy Policy
 

McGrath Consulting Australia Limited Privacy Policy
                          This Privacy Policy applies to the services offered by McGrath Consulting Pty Ltd.

                                                         (ABN 90 092 210 921) ("McGrath Consulting").

                                                                      1. Personal information is important.

McGrath Consulting is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, McGrath Consulting will only collect and use personal information as set out below.

McGrath Consulting has developed and implemented its Basic Principles on Personal Information which we believe reflect world best practice on privacy policies.These principles meet and exceed the requirements of the Australian privacy legislation.

                                                                  2. Collecting personal information.

McGrath Consulting will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

When a service is purchased or through marketing activities (online, over the telephone etc.), personal information may be requested (such as name and address) in order to provide those services, and advise of other McGrath Consulting products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in McGrath Consulting being unable to provide certain services.

                                                                   3. Use of tracking technologies

McGrath Consulting may use tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. These tracking technologies allow McGrath Consulting to monitor the services an individual may want to purchase as they move through the web site, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by McGrath Consulting's web site.

                                                                    4. Using and disclosing your personal information

       Personal Information will be used for the following primary purpose:
                                                                                    Eg:

  • To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and McGrath Consulting.
  • To render services related to McGrath Consulting business.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

For the purpose described above, information may be shared with McGrath Consulting group companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-McGrath Consulting group company.

McGrath Consulting and McGrath Consulting group companies recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of McGrath Consulting, any McGrath Consulting group company, or any member of the public, or to lessen a serious threat to a person's health or safety.

                                                                        5. Contact by McGrath Consulting

McGrath Consulting may contact individuals using the information which was provided by them in order to:

  • Provide information that may be of interest about services, legislative issues, new McGrath Consulting products, special offers and other matters that may be of interest.
  • To send newsletters. McGrath Consulting does not send advertising information without obtaining prior consent. If an individual receives communications from McGrath Consulting which they do not wish to receive, they may remove their name from the database by contacting McGrath Consulting on the customer enquiry number 03 9521 5555, or by email to help@mcgrathco.com.au . Please allow 14 days for this request to be processed.
  •                                                          6. Individual's right of access

    Individuals have the right to review the information that may be recorded on the McGrath Consulting database as it relates to them. Information may be reviewed by contacting McGrath Consulting on the customer enquiry number 03 9521 5555, or by email to help@mcgrathco.com.au.

                                                7. Changing and deleting the information we have about you

    Information contained on the database may be amended by contacting McGrath Consulting on the customer enquiry number 03 9521 5555, or by email to help@mcgrathco.com.au. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in McGrath Consulting being unable to sell products directly and/or provide certain services.

                                                         8. Storage and security of personal information

    McGrath Consulting will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format. In some cases these facilities may be overseas. McGrath Consulting employees and data processors are obliged to respect the confidentiality of any personal information held by McGrath Consulting. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. McGrath Consulting will not be held responsible for events arising from unauthorised access to personal information.

                                                      9. McGrath Consulting and links to other web sites

    McGrath Consulting provides links to web sites outside of the McGrath Consulting site. These linked sites are not under the control of McGrath Consulting, and McGrath Consulting is not responsible for the conduct of companies linked to the McGrath Consulting web site, or for the performance or otherwise of any content and/or software contained in such external websites.

                                                                           10. Problems or queries

    Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by calling the customer enquiry number 03 9521 5555, or by email to help@mcgrathco.com.au.

 
 
About Us | Services | Consultants | News | Contacts | Faq
McGrath ® 2010 | Privacy Policy